Shipping Policy

 

At Ziziklee Beauty & Wellness, we want your shopping experience to be simple and enjoyable.

 

Order Processing

Orders are processed within 1–3 business days. Processing times may vary depending on product availability and order volume.

 

Shipping Times

Delivery times vary depending on the destination, product availability, and shipping method. Estimated delivery times will be provided when available.

 

Free Shipping

We offer free shipping on eligible orders delivered to addresses in the United States.

 

Order Tracking

Tracking information will be provided by email when available. Please allow time for tracking updates after your order ships.

 

Returns & Refunds Policy

 

Return Requests

Please contact our customer support team within 3 calendar days of delivery to request a return. Include your order number and the reason for your request. Return eligibility is subject to applicable consumer protection laws.

 

Return Conditions

Eligible returned items may be inspected to verify their condition. Products must meet the applicable return requirements to qualify for a refund.

 

Refunds

Refunds for eligible returns will be processed after the returned item has been received and inspected. Approved refunds will be issued to the original payment method.

 

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact our customer support team promptly with your order number and photos of the issue. We will review your request and provide the appropriate next steps.

 

Contact Us

For shipping, return, or refund questions, please contact support@ziziklee.com.